Privacy
Policy

Last updated: November 26, 2025

At Fusion Tower, we are committed to protecting the privacy and security of the personal data of our users, prospective clients, and visitors to our website (www.fusiontower.net).

This Privacy Policy describes how we collect, use, store, share, and protect the personal information you provide when interacting with our Site and our professional services.

This policy has been developed to comply with applicable regulations, including Law 1581 of 2012 and Decree 1377 of 2013 of the Republic of Colombia, as well as applicable privacy regulations in the United States.

By using our Site or voluntarily providing us with your information, you agree to the practices described in this policy and expressly consent to the processing of your personal data in accordance with the terms set forth herein.

1. Data Controller

The party responsible for the processing of personal data collected through this Site is Fusion Tower. For any matter related to the privacy of your data, you may contact us via email at: alex@fusiontower.net.

2. Information We Collect

We may collect two types of information from users of our Site:

2.1. Personally Identifiable Information (PII)

This is information that you voluntarily provide to us that allows you to be identified directly or indirectly. This occurs primarily when you use our contact forms (such as "Let's Talk About Your Project"), request information about services, or subscribe to newsletters. The PII we may collect includes, but is not limited to:

• Full name.
• Corporate or personal email address.
• Phone number.
• Name of the company or organization you represent.
• Details about your project or business needs.

2.2. Non-Personal Information and Navigation Data

Like most websites, we automatically collect certain technical information when you visit our Site. This information does not directly identify you personally but is useful for improving your experience and analyzing Site performance. This may include:

• IP Address.
• Browser type and version.
• Device operating system.
• Pages visited within our Site and duration of the visit.
• Data collected through cookies and similar technologies (see Section 6).

3. Purpose of Data Processing

We use the collected information for the following legitimate business purposes:

• Service Provision and Customer Support: To respond to your inquiries sent through contact forms, analyze your project needs, and provide you with proposals for consulting, strategy, and technology development services.
• Commercial Communications: With your prior and express consent, we may send you information about our services, updates, articles of interest, and news about Fusion Tower that we consider relevant to your business. You may opt out of receiving these communications at any time.
• Website Improvement: To analyze usage trends, administer the Site, and enhance its functionality and security.
• Legal Compliance: To comply with applicable legal, regulatory, and fiscal obligations in Colombia and the United States.

4. Legal Basis for Processing

The processing of your personal data is based on:

1. Your Consent: By submitting your data through our contact forms, you grant your free, prior, express, and informed consent for Fusion Tower to treat your data in accordance with this policy.
2. Legitimate Interest: To ensure the security of our website and improve our B2B (Business-to-Business) services.
3. Performance of a Contract: If you contract our services, processing will be necessary for the execution of the commercial relationship.

5. Sharing and Transferring Information

Fusion Tower does not sell, rent, or trade your personal information to third parties for their promotional purposes.

However, we may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who provide services necessary to operate our business (for example, web hosting providers, email services, Customer Relationship Management - CRM tools). These third parties are prohibited from using your personal data for purposes other than those contracted and are obligated to maintain confidentiality.
• Legal Requirements: If we are required to do so by law or if we believe in good faith that such action is necessary to comply with a legal proceeding, court order, or legal process.
• International Data Transfer: Given that Fusion Tower operates with clients and resources in Colombia and the United States, your information may be transferred to, stored, and processed on servers located outside your country of residence. By providing your data, you consent to this international transfer. We ensure that such transfers are performed under adequate levels of protection and information security.

6. Cookies and Tracking Technologies

Our Site uses "cookies" and similar technologies to enhance the user experience and analyze traffic. A cookie is a small text file stored on your device.

You can configure your browser to reject all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

7. Data Security

We implement reasonable and appropriate technical, administrative, and physical security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights as a Data Subject

In accordance with applicable regulations (including the Habeas Data regime in Colombia), you have the following rights regarding your personal data:

• Access: To know what personal data of yours we are processing.
• Update and Rectification: To request the correction of inaccurate, incomplete, or outdated data.
• Deletion (Cancellation): To request the deletion of your personal data from our databases when there is no legal or contractual duty to maintain them.
• Revocation of Consent: To revoke the authorization granted for the processing of your data.
• Opposition: To oppose the processing of your data for specific purposes.

To exercise any of these rights, please send a written request to the email address alex@fusiontower.net, detailing your request and fully identifying yourself.

9. Children's Privacy

Our Site and our services are directed exclusively to businesses and professionals (B2B environment). We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Privacy Policy

Fusion Tower reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal regulations. Any changes will be published on this page, and the "Last updated" date at the top will be revised. We recommend reviewing this policy periodically.

11. Contact

If you have questions, concerns, or comments about this Privacy Policy or how we handle your personal data, please contact us at:

Fusion Tower
Email: alex@fusiontower.net